5 09, 2017

Consulting 101: Rationalization and Portfolio Strategy

By | 2018-03-13T14:04:03+00:00 September 5th, 2017|General|

September 5th, 2017 Posted by Jon Sturm Rationalization Consulting firms typically charge top dollar to tell you what you already know. Have you heard some of this advice before? Legacy platforms must give way to modern systems. Emerging and unstable business systems increase risk and opportunity cost exposure. Business critical [...]

24 05, 2017

A Complex but Solvable Puzzle: Service Level Agreements, Key Performance Indicators, & Critical Success Factors

By | 2018-01-09T10:34:08+00:00 May 24th, 2017|General|

May 24th, 2017 Posted by Jon Sturm Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Critical Success Factors (CSFs) Knowing how to put the SLA, KPI, CSF puzzle together helps IT gain credibility and promote value in partnerships between IT and the business we serve. IT struggles to communicate, [...]

19 05, 2017

From 15th to 7th – SmartIT is Working Its Way Up the Rankings as One of Indiana’s Best Places to Work

By | 2018-01-09T10:34:43+00:00 May 19th, 2017|General|

May 19, 2017 Posted by Delanie Olsen SmartIT works hard every year to create a great working environment for its employees and the results are showing. SmartIT’s label, as one of the Best Places to Work in Indiana, is an accomplishment each employee proudly stands by. When SmartIT first made [...]

1 05, 2017

Behind the Scenes Part 2: IT Governance & Service Management Approaches

By | 2018-01-09T10:35:23+00:00 May 1st, 2017|General|

April 25, 2017 Posted By Jon Sturm In “Behind the Scenes Part 1: Your Organization’s IT Governance & Service Management,” we discussed gaps in IT governance and how it can negatively affect companies. There are several ways to measure the effectiveness of your IT governance, but there is no one [...]

26 04, 2017

Behind the Scenes Part 1: Your Organization’s IT Governance & Service Management

By | 2018-01-09T10:36:25+00:00 April 26th, 2017|General|

April 18, 2017 Posted By Jon Sturm Good IT governance isn’t about checking boxes or finding someone to point fingers at when something goes wrong. It takes an organizational culture shift where everyone knows what it is, why it is important, their role in it, and how they help or [...]

17 01, 2017

Future Proofing Your Skill Set – How You Can Position Yourself for a Job in IT That Will Stick

By | 2018-01-09T10:37:18+00:00 January 17th, 2017|General|

January 17, 2017 Posted by Matthew Crissman You are replaceable. Let that sink in for a minute: The job that you do today can and will be replaced by someone or something cheaper and/or more efficient. It may take months or even years to find, train or develop your replacement, [...]

5 10, 2016

Compliance vs. Efficiency: Is your organization FDA compliant but falling behind on being efficient as well?

By | 2018-03-13T14:04:16+00:00 October 5th, 2016|Employee Spotlights, General|

October 5, 2016, Posted by Randy Gasa Do you feel that your organization supports efficiency?  When dealing with the FDA regulated industry, many manufacturers focus on being minimally compliant but often fail to look for efficiencies within their compliant processes. To understand how to be efficient, we must first understand [...]